Household China & Gifts, 

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Description

Once you have successfully submitted your order, it is sent to an associate at Household China and Gifts to review. Your payment is not processed and your order is not confirmed until we have contacted you to inform you of the product availabiltity. Please see our Product Availability section above for more information on that subject. Once your payment has been processed and you are awaiting the arrival of an out of stock item, if you wish to cancel your order it will be subject to our Order Cancellation and Restocking Policy.

Shipping fragile merchandise is our specialty. Be assured that each piece of your order is hand packed by our experienced shipping staff to give your package every opportunity to reach you undamaged. We have exceeded not only courier company standards on packaging but also our distributors packaging standards. We are proud to boast an exceptionally low breakage rate on all of our shipping. Should however anything be damaged upon your order's arrival, we simply ask you to call us immediately and we will be happy to do all we can to rectify the situation.

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